Our Service for You
Application Engineering

Holistic Support for Cutting-Edge Applications
We take the time to understand your unique requirements, providing application advice tailored specifically to your needs. Our service goes beyond delivering premium technical solutions: our application engineering team works closely with you through every phase of your project. From commissioning and customising systems with retrofit solutions to overseeing maintenance, we’re here to help you optimise the performance of your valves and entire systems.
What Our Application Engineering Team Offers You
1. Technical Service:
- Comprehensive support for all technical questions and challenges throughout your product's lifecycle
- Efficient error analysis and problem-solving, performed either on-site or remotely, to minimise downtime and enhance system performance
- Expert oversight of all maintenance activities, ensuring the highest standards are upheld.
2. Commissioning Support:
- Assistance with the initial installation and commissioning of your control valves, ensuring seamless integration into your systems
- Optimisation of operating parameters during commissioning, guaranteeing maximum efficiency and effectiveness from day one
- On-site training for your staff, providing them with the knowledge needed to operate and maintain HORA valves effectively
3. Conversions and Retrofits:
- Adaptation of existing systems with new technologies and components to extend lifespan and boost performance
- Modernisation of older systems by retrofitting them with updated control fittings, ensuring compliance with the latest standards and requirements
- Bespoke advice on retrofit solutions to enhance your current systems for optimal functionality
4. Complaint Management
- Swift and efficient handling of complaints to identify solutions that meet your needs
- On-site problem analysis and resolution to minimise downtime and disruptions
- Clear and transparent documentation of the complaints process, keeping you informed at every step
5. Product Training
- Customised training programmes for your staff, equipping them to use control valves safely and efficiently
- A combination of theoretical and practical modules to deepen understanding of product functions and applications
- Tailored training courses designed to meet your team’s specific requirements and knowledge levels
6. Process and Control Optimisation
- On-site system evaluations, with our team visiting your power plant to review all processes together
- Detailed analysis of your systems and workflows to identify improvement opportunities
- Actionable recommendations to enhance your processes, increasing the efficiency of your entire system